Synchronize and optimize customer experiences across both physical and digital platforms, ensuring consistent and seamless interactions at every touchpoint.
Gain comprehensive insights into orders and inventory levels, fostering informed decision-making and enhanced customer satisfaction.
Experience a unified, user-friendly interface that integrates multiple systems, simplifying your tech stack and enhancing operational coherence.
Navigate returns effortlessly with structured workflows and clear visibility, improving customer relations and sustaining operational efficiency.
Streamlined operations are pivotal in optimizing business processes. This feature set enables merchants to maintain insights, streamline importing processes, and tailor workflows to unique business needs, ensuring operational efficiency.
Omnichannel Order Visibility
Maintain comprehensive insights into order statuses across all sales channels
Bulk Order Imports
Efficiently manage large volumes of orders by importing them in bulk
Custom Order Attributes
Customize order attributes to suit your business needs
Customizable Workflows
Adapt workflows to align with your operational needs
Building customer trust and satisfaction is crucial in fostering loyalty. These features allow merchants to offer flexibility, manage customer expectations, and facilitate seamless returns and refunds, ensuring a satisfying and transparent customer experience.
Orders can be Changed by Customer Service
Provide flexibility and responsiveness
Estimated Delivery Dates
Keep customers informed and manage expectations
Efficient Returns and Refunds
Facilitate seamless returns and instant refunds
Returns Policy Setting
Set clear and efficient returns policies to minimize confusion
Effective inventory management is vital in maintaining optimal stock levels and avoiding stockouts. This suite of features provides merchants with real-time insights, proactive management, and control over stock levels, ensuring that the supply meets the demand efficiently.
Global Inventory
Maintain optimal stock levels across all locations
Low Stock Alert (for operators)
Receive timely alerts to manage stock levels proactively
Maximum Purchasable Quantity
Control the maximum quantity that can be purchased
Available-to-Promise Inventory
Balance demand with supply efficiently
Safety Stock Setting
Establish safety stock levels to avoid stockouts
Custom Inventory Positions
Gain insights into specific inventory positions to optimize stock management
To enhance market reach and sales, merchants need to offer diverse purchasing options and optimize pricing strategies. These features allow merchants to cater to diverse customer preferences, capture more sales opportunities, and optimize shipping pricing to maximize profitability.
Advanced Shipping Pricing
Optimize shipping pricing strategies to maximize profitability and customer satisfaction
Preorders and Backorders
Capture more sales opportunities by allowing customers to order products in advance or when out of stock
Multi-Currency
Expand market reach and accommodate international customers with multi-currency options
BOPIS (Buy Online, Pick up In-Store)
Offer flexible purchasing options to cater to diverse customer preferences and enhance the shopping experience
Explore additional capabilities with our Advanced Commerce Toolkit to further optimize your commerce experience and maximize sales opportunities.
Multi currency price lists
Effortlessly manage prices in multiple currencies to cater to a global audience
Product Configurators
The market's most powerful engine to manage complex product configurators
Product Bundles
Optimize your sales by offering products in attractive, customizable bundles
And much more...
Our integrated CDP collects, organizes, and provides a 360-degree view of customer data, allowing you to make informed decisions, enhance customer service, and streamline your operations.
Unified Customer Profiles
Centralize all customer data from multiple sources into a single view, making it easier for your customer service and marketing teams to understand and engage with your customers
Customer Journey reporting
Leverage real-time analytics on customer behavior, order history, and engagement metrics to make data-driven decisions for your business
With Gemini's OMS, simplify your processes and set your business on the path to unparalleled growth.
